1. Introduction

SnapQuiz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered quiz generation service.

By using SnapQuiz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Email address and password when you create an account
• Name and profile information
• Payment information (processed securely through Stripe)
• Communication preferences
• Feedback and support requests

2.2 Usage Information

We automatically collect certain information about your use of our service:

• PDF documents you upload (processed by our AI to generate quizzes)
• Quiz generation history and preferences
• Study progress and performance data
• Device information and browser type
• IP address and general location data
• Usage patterns and feature interactions

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Improve our website functionality
• Provide personalized content and features

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our quiz generation service
• Process your PDF documents and generate quizzes
• Create and manage your account
• Process payments and manage subscriptions
• Send you important service updates and notifications
• Respond to your support requests and feedback
• Improve our AI algorithms and service quality
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure service security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (e.g., payment processing, hosting, analytics)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical and digital security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us at info@easeai.dev.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This means:

• We have a legal basis for processing your personal data
• You have enhanced rights regarding your personal data
• We implement appropriate technical and organizational measures
• We maintain records of our data processing activities
• We have procedures for handling data breaches

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us using the information provided above.